Solar reviews and testimonials
We love to hear what our customers think – the good, the bad, the funny, the odd, the throw-away and keeper comments that help us to improve our service and continue playing a positive role in reducing Australia’s carbon footprint.
Here’s what our customers have to say:
Reviews from our awesome customers
My Solar Journey
The quote and installation process that goes with anything that you are having done to your home has a lot to do with trust.
In my town with a population of approximately 30,000 people, reputation is everything.
Word of mouth is your best advertisement.
I asked Ben a lot of questions on the day he arrived to do the quote and we met again after that to discuss extra panels and the location of the inverter.
After accepting the quote he rang two days later to tell me that he would be deducting $200 from the price as he could add my materials to a bigger job he was starting soon and could thereby do a bulk buy from the manufacturers.
Josh and Logan ( Ben was on site too ) did a great job on installation day.
Everything was done well and no mess was left.
I know that I can call Ben at anytime in the future if I have a question.
I recommended him to a friend who wanted solar for his commercial property in town and he is going with Ben.
I’m happy I chose ProSolar and I must admit that knowing my electricity is being produced by the sun is very satisfying.
Mark – Girards Hill
Professional, cost effective, communicative and friendly
From start to finish. Easy. Ben quoted and Josh and Logan installed.
They were all informative, easy to talk to, explanative and honest. It was an absolute pleasure to deal with each and every person.
The steps along the way were easy to understand and even easier to have installed.
Many thanks gentlemen. We are impressed with our new system.
Vanessa – Casino
If I had another roof I would hire them again.
Ben and his team from ProSolar were awesome to deal with from start to finish – my wife and I have no hesitation in recommending him very highly.
Compared to other companies that quoted, Ben was highly motivated to ensure that we got a system that perfectly fit our needs and budget – and that’s what we got.
His installation team were fantastic – they even stepped out the placement of the panels on the roof for us to ensure we were happy as they knew we were concerned about aesthetics.
But what impressed me most about ProSolar was their after sale service. When a few minor issues occurred (through no fault of theirs) well after money had changed hands it was sorted in a jiffy. Ben’s communication and commitment to customer satisfaction are second to none.
Honestly, give these guys a call.
David and Bianca – Clunes
Highly recommend Pro Solar
We were very pleased with the service that Ben and the team offered. Given we only had a very limited understanding Ben worked hard to follow up on all of our questions.
I would highly recommend this local business as our experience right through was very positive. The installation was completed promptly and the installers were respectful and considerate whilst on our property.
The system looks fantastic and we feel reassured by the ongoing support available to us from the team at Prosolar. –
Miki – Coffee Camp
Professional service and installation
Prompt response to initial enquiry. Excellent service, excellent customer focus, excellent team. Punctual and clean work. Highly recommended.
Peter – Richmond Hill
Fantastic service and installation
After dealing with high pressure companies that take $100 deposit and do not come out to quote and expect payment in advance, companies that quote on larger systems than required we gave up on solar.
Then we found Ben Pietzsh from ProSolar who came out to our house and spent the time with us explaining the system and that we could fit all the panels on our garage roof as requested. Ben is local to us and nothing was a problem for him he answered all our questions and phone calls. We didn’t need to do anything and he has assured us that he will be there if any problems arise.
The installation was completed by Kian and team who were polite and professional. The panels are fantastic black in colour straight neat and tidy. All the rubbish was removed. We are very pleased with the result.
Ben organised all the paperwork we haven’t had do anything. So glad we went with a local dealer.
Thanks Ben and team
Terry and Kathy – Numulgi
Prosolar would recommend this firm very informative and polite
Ben kept us informed on the progress very happy with him and the job done also very informative highly recommend.
Noleen – Goonellabah
Great price and Great Service
Pro Solar were excellent from start to finish keeping us in the loop and working around our timeline with having our roof restored at the same time. They even made a separate trip to put the brackets up so they could be included in the sealing and painting.
Michael – Macleans Ridges
Professional, on time, expert advice, highly recommend
We engaged ProSolar from a recommendation. The Team explained everything in simple terms, looked at our bills and gave advice on a system fit for our usage and budget.
We couldn’t be happier!
Marcelo – Goonellabah
Seamless Installation – Professional Service
From the outset Ben was able to answer our many queries and demystify “solar”, providing information to enable us to ponder the pros and cons of solar installation and, ultimately, make an informed decision without coercion. We obtained three quotes for comparison. With each, we considered the quality of and warranties offered for both the panels and inverter, plus the after sales service offered and, of course, the price. Once our decision was made, the installation was a breeze. The crew obviously knew what they were doing, the job was completed and the working areas left clean and tidy. They were polite and professional and enjoyed a cold drink with us before they went off to their next job.
Thanks to Ben and his crew, we look forward to financial savings and a better environmental footprint.
Anne – Ballina
Fantastic from start to finish
From the moment I was contacted by Pro Solar I knew I would be getting them to do my solar installation. Ben was very professional and provided the best solar proposal for our needs. We got just the right amount of contact from him, he was not pushy in any way and was happy to answer any questions we had. The instillation was done efficiently and professionally. We would definitely recommend Ben and the team at Pro Solar.
Karen – Coraki
Happy with whole purchase and installation process
Sale was not ‘pushy’, but relaxed and informative
Installation was stalled due to weather, but was undertaken in accordance with the rescheduled date.
Customer service excellent both with the sales and install people.
Everything was taken care of without fuss.
Jim and Twiggy – Koonorigan
Very professional and approachable. Install punctual, well planned and executed. Service great to assist with setting up monitoring app on phone.
Tony – Alstonvale