Solar reviews and testimonials

Solar and electrical reviews from our happy customers!

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SolarQuotes
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5/5 star
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Solar reviews and testimonials

We love to hear what our customers think – the good, the bad, the funny, the odd, the throw-away and keeper comments that help us to improve our service and continue playing a positive role in reducing Australia’s carbon footprint.

Here’s what our customers have to say:

Online reviews

Solar Quotes Silver Rated Supplier

Reviews from our awesome customers

My Solar Journey 

The quote and installation process that goes with anything that you are having done to your home has a lot to do with trust.
In my town with a population of approximately 30,000 people, reputation is everything.
Word of mouth is your best advertisement.
I asked Ben a lot of questions on the day he arrived to do the quote and we met again after that to discuss extra panels and the location of the inverter.
After accepting the quote he rang two days later to tell me that he would be deducting $200 from the price as he could add my materials to a bigger job he was starting soon and could thereby do a bulk buy from the manufacturers.
Josh and Logan ( Ben was on site too ) did a great job on installation day.

Everything was done well and no mess was left.

I know that I can call Ben at anytime in the future if I have a question.

I recommended him to a friend who wanted solar for his commercial property in town and he is going with Ben.

I’m happy I chose ProSolar and I must admit that knowing my electricity is being produced by the sun is very satisfying.

Mark – Girards Hill

Professional, cost effective, communicative and friendly

From start to finish. Easy. Ben quoted and Josh and Logan installed.

They were all informative, easy to talk to, explanative and honest. It was an absolute pleasure to deal with each and every person.

The steps along the way were easy to understand and even easier to have installed.

Many thanks gentlemen. We are impressed with our new system.

Vanessa – Casino

If I had another roof I would hire them again.

Ben and his team from ProSolar were awesome to deal with from start to finish – my wife and I have no hesitation in recommending him very highly.

Compared to other companies that quoted, Ben was highly motivated to ensure that we got a system that perfectly fit our needs and budget – and that’s what we got.

His installation team were fantastic – they even stepped out the placement of the panels on the roof for us to ensure we were happy as they knew we were concerned about aesthetics.

But what impressed me most about ProSolar was their after sale service. When a few minor issues occurred (through no fault of theirs) well after money had changed hands it was sorted in a jiffy. Ben’s communication and commitment to customer satisfaction are second to none.

Honestly, give these guys a call.

David and Bianca – Clunes

Highly recommend Pro Solar

We were very pleased with the service that Ben and the team offered. Given we only had a very limited understanding Ben worked hard to follow up on all of our questions.

I would highly recommend this local business as our experience right through was very positive. The installation was completed promptly and the installers were respectful and considerate whilst on our property.

The system looks fantastic and we feel reassured by the ongoing support available to us from the team at Prosolar. – 

Miki – Coffee Camp

Professional service and installation

Prompt response to initial enquiry. Excellent service, excellent customer focus, excellent team. Punctual and clean work. Highly recommended.

Peter – Richmond Hill

Fantastic service and installation

After dealing with high pressure companies that take $100 deposit and do not come out to quote and expect payment in advance, companies that quote on larger systems than required we gave up on solar.

Then we found Ben Pietzsh from ProSolar who came out to our house and spent the time with us explaining the system and that we could fit all the panels on our garage roof as requested. Ben is local to us and nothing was a problem for him he answered all our questions and phone calls. We didn’t need to do anything and he has assured us that he will be there if any problems arise.

The installation was completed by Kian and team who were polite and professional. The panels are fantastic black in colour straight neat and tidy. All the rubbish was removed. We are very pleased with the result.

Ben organised all the paperwork we haven’t had do anything. So glad we went with a local dealer.

Thanks Ben and team

Terry and Kathy – Numulgi

Prosolar would recommend this firm very informative and polite

Ben kept us informed on the progress very happy with him and the job done also very informative highly recommend.  

Noleen – Goonellabah

 

Great price and Great Service

Pro Solar were excellent from start to finish keeping us in the loop and working around our timeline with having our roof restored at the same time. They even made a separate trip to put the brackets up so they could be included in the sealing and painting. 

Michael – Macleans Ridges

Professional, on time, expert advice, highly recommend

We engaged ProSolar from a recommendation. The Team explained everything in simple terms, looked at our bills and gave advice on a system fit for our usage and budget.

We couldn’t be happier!

Marcelo – Goonellabah

Seamless Installation – Professional Service

From the outset Ben was able to answer our many queries and demystify “solar”, providing information to enable us to ponder the pros and cons of solar installation and, ultimately, make an informed decision without coercion. We obtained three quotes for comparison. With each, we considered the quality of and warranties offered for both the panels and inverter, plus the after sales service offered and, of course, the price. Once our decision was made, the installation was a breeze. The crew obviously knew what they were doing, the job was completed and the working areas left clean and tidy. They were polite and professional and enjoyed a cold drink with us before they went off to their next job.
Thanks to Ben and his crew, we look forward to financial savings and a better environmental footprint.

Anne – Ballina 

Fantastic from start to finish

From the moment I was contacted by Pro Solar I knew I would be getting them to do my solar installation. Ben was very professional and provided the best solar proposal for our needs. We got just the right amount of contact from him, he was not pushy in any way and was happy to answer any questions we had. The instillation was done efficiently and professionally. We would definitely recommend Ben and the team at Pro Solar.

Karen – Coraki

Happy with whole purchase and installation process

Sale was not ‘pushy’, but relaxed and informative
Installation was stalled due to weather, but was undertaken in accordance with the rescheduled date.
Customer service excellent both with the sales and install people.
Everything was taken care of without fuss.

Jim and Twiggy – Koonorigan

Professional approach

Very professional and approachable. Install punctual, well planned and executed. Service great to assist with setting up monitoring app on phone.

Tony – Alstonvale

Trust ProSolar

EXCELLENT
48 reviews on
Justina Edwards
Justina Edwards
The team were incredibly helpful and quick to respond with any queries. They made what seemed like a daunting process very smooth and easy! We are so happy we picked ProSolar with our solar panel installation.
Luke Atkinson
Luke Atkinson
ProSolar were professional and efficient throughout from quotes to complete installation. I would highly recommend them.
Andrew “Datfish” Smith
Andrew “Datfish” Smith
Early days but I have to say the service from Pro Solar on the supply and installation of a 10.56 KW system for my new build has been very good indeed. Prompt, Professional and Personable . Very happy !....now to get the house completed! ;)
Greg Cooke
Greg Cooke
A great experience! Knowledgeable and friendly. Competitive. Installation team were a great group of blokes. Hey explained the ins and outs of the system in operation and since then the system has performed flawlessly. Highly recommended!
Louise Carmichael
Louise Carmichael
Pro solar have been a very easy and supportive company to work with. Highly recommended.
Kim Ward
Kim Ward
These people were awesome! Friendly, Efficient, on time and nothing was to much trouble. Big thank you and wouldn’t hesitate to recommend them to anyone especially family and friends! Well done and thanks. Kim and John
Giovanni Cordeiro
Giovanni Cordeiro
ProSolar have been a very easy and accommodating company to work with, right from the sales to the installation and after sales service. Their quote and advice was fair, according to our needs and without any up-selling. Friendly and easy to communicate with, it made them a lot easier to trust. Everything happened quickly once we accepted their quote – there was no mucking around with timings and we were really impressed with how smoothly things went. They also made sure you didn’t feel abandoned once the system was installed. We had a minor software glitch (that didn’t affect production or feed in) with the inverter and they worked hard at getting it resolved remotely with the manufacturer. You can feel confident and comfortable that they will do the right thing by their clients.
Kate Moloney
Kate Moloney
Scott Duncan
Scott Duncan
Great team and friendly service!
Alison Apps
Alison Apps
So happy with my new solar system. Just got my first electricity bill $34.58 compared to the $571 pre solar. Highly recommend this very professional friendly local company. Thank you ProSolar

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